Terms of service

These Terms & Conditions (“Terms”) govern your access to and use of our website (the “Website”) and the purchase of products from Vesperion Tech Base INC (“we”, “us”, or “our”). By accessing or using the Website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use the Website.

Business Description

We operate an independent online retail store specializing in plush toys, stuffed animals, soft toy gifts, and related gift items. Our products are intended for general consumer retail and gifting purposes.

We do not provide any financial, banking, investment, payment processing, or money transmission services.

Eligibility

By using the Website, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction and that you have the legal capacity to enter into binding contracts.

If you purchase products for a child or as a gift, you are responsible for reviewing product details, age suitability, care instructions, and any applicable safety notices before use.

Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not:

Attempt to gain unauthorized access to any part of the Website or its systems
Interfere with or disrupt the Website’s operation
Use the Website for fraudulent, abusive, or unlawful activities
Provide false billing, payment, or shipping information

We reserve the right to suspend or terminate access if these Terms are violated.

Products and Information

We strive to ensure that all product descriptions, images, sizes, materials, colors, and pricing information are accurate. However, minor variations may occur due to lighting, screen settings, manufacturing updates, product batches, or measurement differences.

For plush toys, slight differences in shape, texture, filling fullness, facial details, or color tone may occur and are considered normal unless the item is materially defective.

We reserve the right to modify, update, or discontinue products, pricing, promotions, or product availability at any time without prior notice.

Product Care and Use

Our plush toys are designed for general retail, decoration, comfort, gifting, and everyday enjoyment. Customers should follow any care instructions provided on the product page, packaging, or label.

Some plush toys may contain small accessories, decorative parts, or packaging materials. Please remove all packaging before use and supervise use where appropriate, especially when products are purchased for children.

Unless clearly stated on the product page, our products should not be treated as medical, therapeutic, safety, or sleep-aid devices.

Prices, Taxes, and Payment

All prices are listed in U.S. Dollars (USD).

Shipping costs are not included unless stated and will be calculated at checkout.

Applicable taxes may be charged based on your location.

By placing an order, you authorize us and our payment providers to charge the full order amount. You agree to provide accurate and complete billing and payment information.

Orders and Contract Formation

When you place an order, you are making an offer to purchase products.

We reserve the right to accept, reject, or cancel any order for reasons including:

Product availability
Errors in pricing or product details
Suspected fraud or unauthorized activity
Invalid or incomplete shipping information
Payment verification issues
Unusual bulk purchasing activity

A contract is formed only after we send an order confirmation email.

If an order is canceled after payment is processed, a full refund will be issued to the original payment method.

Shipping and Delivery

Shipping methods, costs, and estimated delivery times are outlined in our Shipping Policy.

Delivery times are estimates and may vary due to carrier delays, weather, holidays, high-demand periods, or other circumstances beyond our control.

While we are not responsible for delays caused by third-party carriers, we will assist customers in resolving delivery issues when possible.

Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy. By placing an order, you agree to those terms.

Returned plush toys must generally be unused, clean, undamaged, and in their original condition with packaging, tags, and accessories included, unless the return is due to a verified defect or shipping issue.

Intellectual Property

All content on the Website, including text, images, graphics, logos, product photos, design, and layout, is owned by or licensed to Vesperion Tech Base INC and protected by intellectual property laws.

Unauthorized use, reproduction, copying, modification, or distribution is prohibited.

Disclaimer of Warranties

To the extent permitted by law, all products and services are provided “as is” and “as available.”

We do not guarantee that the Website will always be uninterrupted, secure, or error-free.

We make reasonable efforts to present product information accurately, but we do not warrant that all descriptions, colors, images, or other content will be completely error-free.

Nothing in these Terms limits your rights under applicable consumer protection laws.

Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the amount paid for the product in question.

We are not liable for indirect, incidental, special, or consequential damages unless required by law.

We are not responsible for issues caused by misuse, improper care, failure to follow product instructions, normal wear and tear, or circumstances outside our reasonable control.

Indemnification

You agree to indemnify and hold harmless Vesperion Tech Base INC from any claims, damages, losses, liabilities, or expenses arising from your misuse of the Website, violation of these Terms, or unlawful use of our products or services.

Compliance and Fraud Prevention

We reserve the right to monitor transactions and cancel orders that appear fraudulent, abusive, suspicious, or in violation of applicable laws.

We may request additional information to verify an order before processing or shipping. Failure to provide requested information may result in order cancellation and refund.